Skip to content

Privacy Policy - Datakraf New Zealand Limited

  • Last updated: 24 November 2025

    1. Introduction
    Datakraf New Zealand Limited (“Datakraf”, “we”, “us”, “our”) is committed to safeguarding the privacy of individuals who interact with our website, services, and business. We collect and process personal information in accordance with New Zealand’s Privacy Act 2020 and applicable privacy principles.

    This Privacy Policy explains:

    • What personal information we collect

    • How we use and store it

    • When and how we might share it

    • Your rights in relation to your personal information

    • How to contact us about privacy matters

    2. What Information We Collect

    We may collect the following types of personal information (but not limited to):

    • Contact information: Name, email address, phone number, company name, job title

    • Website usage data: IP address, device type, browser type, pages visited, date/time of visit

    • Form submissions: Information you provide through contact forms or quote requests

    • Cookies and similar technologies: To improve user experience and analyze site usage

    3. How We Use Personal Information

    We use collected personal information for the following purposes:

    • To communicate with you (e.g., via quoting, support, service updates)

    • To provide and deliver our services (IT, security, consulting)

    • To improve our website and service offerings, analytics, and user experience

    • To comply with legal obligations, including breach reporting where necessary

    All use of personal information is aligned with the Privacy Act 2020’s principles — e.g., purpose limitation, collection limitation, and use limitation.

    4. Sharing & Disclosure

    We may share personal information in the following circumstances:

    • Service providers / subcontractors: We may disclose your data to trusted third parties (e.g., cloud providers, consultants) who help us deliver our services. These parties are bound by confidentiality and privacy obligations.

    • Legal obligations: If required by law (e.g., by a court, regulatory body), we will share information as necessary.

    • Cross-border transfer: If we transfer personal data outside New Zealand, we will ensure it is protected by appropriate safeguards in line with the Privacy Act 2020.

    5. Data Security & Retention

    • We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse (e.g., encryption, access controls).

    • We retain personal information only as long as required for the purposes it was collected or as required by law.

    6. Access & Correction

    You have the right to:

    • Request a copy of the personal information we hold about you

    • Ask us to correct or update any data that is inaccurate

    • Request that we delete or restrict processing of your personal information, subject to legal or contractual limitations

    To exercise these rights, please contact us (see section 9).

    7. Notifiable Privacy Breaches

    Under the Privacy Act 2020, if a privacy breach causes (or is likely to cause) serious harm, we are required to:

    1. Notify the Privacy Commissioner as soon as practicable

    2. Notify affected individuals, if appropriate, with details about the breach and what steps we will take

    8. Cookies & Tracking

    • We use cookies and similar technologies to analyse website traffic and improve your experience.

    • You can manage or disable cookies via your browser settings, but this may affect how the website works.

    • Our cookie usage may include: analytics cookies, functional cookies, and performance cookies.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
    When we do, we will:

    • Update the “Last updated” date at the top

    • Notify you via our website or, if you are a customer, via email (where appropriate)

    10. Contact Us

    If you have any questions, complaints, or wish to exercise your privacy rights, please contact:

    Datakraf New Zealand Limited
    Email: privacy@datakraf.co.nz